Frequently asked questions

Every poster is printed for you when you order, in the studio closest to you. Made to order and at your door in 2 to 5 business days.

Nothing. Shipping is free on every order in Australia, no minimum.

The moment your poster ships, we email you a tracking link. You can also see live status anytime on your order page, just log in with your email and a one-time code.

If your order hasn't been printed yet, usually within the first few hours, we can almost always help. Email hello@nbourhood.com as soon as possible with your order number.

Check your spam folder first. Still nothing? Write us and we'll resend it right away.

Our most popular size is 50×70 cm (20×28 in), big enough to carry a wall on its own. For the full picture, see the size guide with every size on the same wall.

You choose. Every poster is available print-only or with a wood frame in black, natural, or white, ready to hang.

Every print is made on thick matte fine art paper. No glare, no shine, deep blacks. Frames are premium solid wood with a plexiglass front that protects the print, and framed posters arrive ready to hang, no tools needed.

Yes, that is our favorite thing to make. Any city, beach, street, or spot, designed in the exact style you pick. Same sizes and prices as all our prints. Designed in 1 to 3 business days, then printed and delivered in 2 to 5 more once you approve it. Map posters skip the design wait and print right away. Order your custom poster or email us your idea first.

We're sorry, and we'll fix it fast: email a photo of the damage plus your order number, and we'll send a free replacement or refund you. No need to ship anything back.

Yes. You have 30 days and a full money-back guarantee. See how it works on the returns page.

Enter it at checkout. Note that codes don't stack with the automatic bundle discount (15% off 3 prints or more), and you always get whichever saves you more.