Use categories below to find answers to common questions. If you can't find the answer you can send an email to get help from our support team.

Most-asked questions

Absolutely! We're thrilled to design a poster of your favorite place. Please email us at hello@nbourhood.com to discuss your ideas. Remember, we can use images from our collection or those provided by you. Contact us with any questions!

We print all orders on demand. Generally, orders are dispatched within 1-4 business days, followed by a delivery period of 1-3 business days. So, expect to receive your package within 2-7 business days.

Once your package is with the carrier, we'll send you an email with the shipping details and your tracking number.

Our packages are shipped from print studios located throughout the United States, ensuring prompt delivery.

If you need to make changes, email us as soon as possible at hello@nbourhood.com. If the order hasn't been printed, we'll try our best to accommodate your request. Include your order number and the desired changes in your email.

First, check your spam folder for messages from @nbourhood.com. If it's not there, contact us at hello@nbourhood.com, and we'll resend it.

If your order arrived damaged, email us at hello@nbourhood.com with a photo of the damaged item and packaging, your order number, and your preference for a replacement or a refund.

You can return or exchange an item within 30 days of purchase. It must be unused, in the same condition as received, and in its original packaging. Once we inspect your return, we'll email you about the approval and process your refund to your original payment method.

We're here to help! Contact us via email at hello@nbourhood.com.


Free shipping is yours on all domestic orders exceeding $79.

Simply add items worth over $79 to your cart, and the free shipping discount will be automatically applied at checkout.

Enjoy free shipping on orders above $79. For other domestic orders, the shipping fee is $5.95.

Since we print orders on demand, this process takes 1-4 business days. Following printing, shipping typically takes 1-3 days. So, your orders should arrive within 2-7 business days.

Our orders are dispatched from various print studios across the United States, ensuring swift delivery.


We print all orders on demand, a process taking 1-4 business days. Following this, shipping typically takes 1-3 days. So, expect your order to arrive within 2-7 business days.

To cancel or make changes to your order, please contact us immediately at hello@nbourhood.com. We can accommodate your request if your order hasn't been printed yet. Don't forget to include your order number and the details of the changes you need.

For inquiries about your order, send us a message via our contact page.


Enter your discount code during the checkout process.

To find out about current promotions, send us a message and we'll provide you with the latest information!