FAQs

Take a look at the categories below to find answers to common questions. If you don’t see what you’re looking for, no worries! Feel free to contact us anytime.
Get help

Absolutely! Email us at hello@nbourhood.com with your idea, and we can use our images or yours.

We print all orders on demand within 1-4 business days, and shipping takes 1-3 days. So, you’ll receive your order within 2-7 business days.

We ship from print studios across the UK to ensure fast delivery.

We’ll email you tracking details as soon as your package is shipped.

We’re sorry about that! Email us with a photo of the damage and your order number, and we’ll arrange a replacement or refund.

If you need to make changes or cancel your order, email us at hello@nbourhood.com as soon as possible. If your order hasn’t been printed yet, we’ll do our best to accommodate the request.

Yes! You can return or exchange your item within 30 days, as long as it’s unused and in its original packaging. We’ll process your refund once we’ve inspected the return.

First, check your spam folder. If you still can’t find it, contact us, and we’ll resend it.

You can enter your discount code during checkout.